Integration of the instant messaging application most demanded by users, to incorporate your conversations into a booming channel.
Reach your customers through the social network with the most active users in the world and connect with your users wherever they are.
It incorporates one of the most used instant messaging applications and adds new channels of contact with your customers.
Integrate the WordPress plugin with Centribal Platform in a very easy way.
Reach your customers through one of the most widely used social networks in the world today and connect with your users wherever they are.
User support service that collects the history of the conversation in the Zendesk API, and allows the agent to follow the conversation through the same input route, with a follow-up of it.
Live chat software and messaging for businesses that connects with customers who need immediate support.
It is a customer management solution that is intuitive and easy to use. With this software, the management of sales and relationships of a company with its clients or prospects is optimized from the same channel. In addition, it is used to implement Inbound marketing strategies.
It is a cloud-based customer relationship management (CRM) platform, which provides all departments of your organization, including marketing, sales, customer service and e-commerce, a unified view of your customers in an integrated platform.
It adds the possibility of incorporating a communications gateway (PSTN) to create services with voice calls, video calls, chat, file sharing, etc.
Add to your project the possibility of incorporating online customer service, with live support, help center and analysis capacity.
Add to your plan a set of solutions to optimize and improve the quality of your agents, evaluating the performance of your ATC team.