Your first chatbot
• Chatbot web
• 200 MAU web/month
• Academy – Videotutorials
Conversational hybrid chatbot
• Transfer to agent
• 2.000 MAU web/month
• 1 chatbot
• Access to parameters and extensions
• Customizable, without watermark
• Webhooks
• Onboarding
• Hybrid chatbot Desk
• Facebook integration
Design your plan
• Unlimited chatbots
• 15.000 MAU web/month
• Transfer to agent
• Order tracking
• Online appointments
• CRM integration
• WhatsApp, Facebook & Telegram
• Instagram Direct
• Videocalls
• Online support & onboarding
• Tailored development
Yearly with 20% discount applied
For Pro Plan
Telegram Add-on $22/month
Add 500 MAU/month extra times
For Pro Plan
Instagram Direct $22/month
Add 500 MAU/month extra times
For Pro Plan
Zendesk Add-on $28/month
Software not included
WhatsApp Business
Extra
Telegram
Extra
Instagram Direct
Extra
Facebook Messenger
WhatsApp Free
Chatbots Nº
1
1
Ꝏ
Users Nº
1
1
Ꝏ
Conversations MAU web per month
200
2.000
20.000
Conversational AI
Dashboard
Training
Multi domain chatbot
Multiple answers
Chatbot templates
Parameters and entities
Customizable icon
APIs and web services
Import/export conversations
Sandbox
Bot inactivity detection
Multi-language
Conversation storage
6 month
18 month
Watermark
Webhook
Surveys
Time control
Lead generation
Book appointment
High performance bot
Zendesk integration
Extra
Integration with other CRM
Videocall integration
Tailored integrations
Desk module
APP Mobile Desk
Hybrid chatbot
Users number / seats Desk
1
10
Storage duration
1 year
Ꝏ
Storage conversation size
500mb
1gb
Support chatbot
Academy
Service support available
8×5
24×7
Ticketing support
Priority support
Onboarding
1h
Conversational design
Writing responses
Analytical optimization
Advised training
To the prices you have to add the applicable taxes in each country.
If you do not have Zendesk please click and contact us.Keep in mind that the different plans that Zendesk Support has put a limit on the RMP (Request Per Minute or requests per minute). The Zendesk Essential Plan, for example, has a 10 RPM limit. This limit can affect the performance of your chatbot, thus limiting the interactions it can execute per minute. If your Chatbot needs to manage a large volume of interactions, we advise you to verify that your Zendesk Support subscription is ready for it. You can see more information about Zendesk plans at this link: https://www.zendesk.es/support/compare/#compare
In case you want to cancel your subscription you can do it through the support chatbot that is in Centribal Platform.