Pro Trial Plan
30 days to test your chatbot
30-day trial
• 1 Chatbot
• 200 MAU web/month
• Telegram, Instagram y Messenger
• Academy – Videotutorials
• Zendesk integration
•
•
•
•
•
•
Starter Plan
Conversational hybrid chatbot
Consult
• 1 web chatbot with 2.000 MAU/month
• 1 WhatsApp chatbot with 2.000 MAU/month
• Transfer to agent
• Access to parameters and extensions
• Customizable
• Webhooks
• Onboarding
• Hybrid chatbot Desk
• First WhatsApp line included
•
Enterprise Plan
Design your plan
Consult
• 5 Chatbots from any channel
• 3,000 MAU/month
• Transfer to agent
• Access to parameters and extensions
• Customizable
• Webhooks
• Onboarding
• Hybrid chatbot Desk
• First WhatsApp line included
• WhatsApp Push Campaigns
• Tailor-made developments
Yearly with 20% discount applied
Add WhatsApp
for your Starter or Enterprise plan
Telegram Add-on
$22/month
Add 500 MAU/month extra times
for your Starter or Enterprise plan
Instagram Direct
$22/month
Add 500 MAU/month extra times
for your Starter or Enterprise plan
Zendesk Add-on
$28/month
Software not included
All Plan features
Pro Trial
Plan
Starter
Plan
Enterprise
Plan
Channels
500 MAU/month included
WhatsApp Business
Telegram
Extra
Extra
Instagram Direct
Extra
Extra
Facebook Messenger
Extra
Extra
WhatsApp Free
Transfer your web chat conversation to your free number
Chatbots management
Chatbots Nº
Nº of chatbots that can be created on the platform
1
2
5
Users Nº
Nº of users with access to the platform
1
2
5
Conversations MAU web per month
200
2.000
3.000
Conversational AI
Dashboard
Training
Multi domain chatbot
Put your chatbot on all the websites you want
Multiple answers
Chatbot templates
Parameters and entities
Customizable icon
APIs and web services
Import/export conversations
Sandbox
Bot inactivity detection
Multi-language
Conversation storage
6 month
6 month
18 month
Watermark
Advanced utilities
Webhook
Webhook allows the customer to send messages from your computer systems to the chatbot user
Surveys
Time control
Lead generation
Book appointment
High performance bot
Integrations
Zendesk integration
Integration with other CRM
Videocall integration
Tailored integrations
Centribal Desk
The conversational ticketing platform where your agents will attend all the queries that the chatbot cannot solve
Desk module
Hybrid chatbot
Transfer, whenever you want, chatbot conversations to a human agent
APP Mobile Desk
Users number / seats Desk
1
1
2
Storage duration
1 year
1 year
1 year
Storage conversation size
500mb
500mb
500mb
WhatsApp Push Campaigns
Campaigns module
Addon 10 Campaign Templates
$125
$138
Addon 5 extra templates
$22
Support
Support chatbot
Academy
Service support available
8×5
8×5
Ticketing support
Priority support
Onboarding
1h
1h
3h
NLP consulting
Conversational design
Writing responses
Analytical optimization
Advised training
To the prices you have to add the applicable taxes in each country.
If you do not have Zendesk please click and contact us.Channels
200 MAU/month included
WhatsApp Business
Telegram
Instagram Direct
Facebook Messenger
WhatsApp Free
Chatbots management
1 chatbot
1 user
200 MAU web/month
Conversational AI
Dashboard
Training
Multi domain
Multiple answers
Chatbot templates
Parameters and entities
Customizable icon
APIs & web services
Import/export conversations
Sandbox
Inactivity detection
Multi language
6 month | Conversations storage
Watermark
Advanced utilities
Webhook
Surveys
Time control
Lead generator
Book appointment
Hight Performance bot
Integrations
Zendesk integration
Integration with other CRM
Videocall integration
Tailored integrations
Centribal Desk
The conversational ticketing platform where your agents will attend all the queries that the chatbot cannot solve
Desk module
Hybrid chatbot
App Mobile Desk
1 User / Seat Desk
1 year | Storage duration
500mb | Storage conversation size
WhatsApp Push Campaigns
Campaigns module
Addon 10 Campaigns Templates
Addon 5 extra templates
Support
Support chatbot
Academy
Service support
Ticketing support
Priority support
1h | Onboarding
NLP consulting
Conversational design
Writing responses
Analytical optimization
Advised training
Channels
2.000 web MAU/month included + 2.000 WhatsApp MAU/month included
Extra | WhatsApp Business
$ Extra | Telegram
$ Extra | Instagram Direct
$ Extra | Facebook Messenger
WhatsApp Free
Chatbots management
2 chatbot
2 users
2.000 web MAU/month
2.000 WhatsApp MAU/month
AI conversational
Dashboard
Training
Multi domain
Multiple answers
Chatbot templates
Parameters & entities
Customizable icon
APIs & web services
Import/export conversations
Sandbox
Inactivity detection
Multi language
6 month | Conversations storage
Watermark
Advanced utilities
Webhook
Surveys
Time control
Lead generator
Book appointment
Hight Performance bot
Integrations
Zendesk integration
Integration with other CRM
Videocall integration
Tailored integrations
Centribal Desk
The conversational ticketing platform where your agents will attend all the queries that the chatbot cannot solve
Desk module
App Mobile Desk
Hybrid chatbot
1 user | seats Desk
1 year| Storage duration
500mb | Conversations storage
WhatsApp Push Campaigns
Campaigns Module
$125 | Addon 10 campaigns template
Addon 5 extra templates
Support
Support chatbot
Academy
8×5 | Service support
Ticketing support
Priority support
1h | Onboarding
NLP consulting
Conversastional design
Writing responses
Analytical optimization
Advised training
Channels
3.000 MAU/month included
Extra | WhatsApp Business
$ Extra | Telegram
$ Extra | Instagram Direct
$ Extra | Facebook Messenger
WhatsApp Free
Chatbots management
5 chatbot
5 users
3.000 MAU/month
AI conversational
Dashboard
Training
Multi domain
Multiple answers
Chatbot templates
Parameters & entities
Customizable icon
APIs & web services
Import/export conversations
Sandbox
Inactivity detection
Multi language
18 month | Conversations storage
Watermark
Advanced utilities
Webhook
Surveys
Time control
Lead generator
Book appointment
Hight Performance bot
Integrations
Zendesk integration
Integration with other CRM
Videocall integration
Tailored integrations
Centribal Desk
The conversational ticketing platform where your agents will attend all the queries that the chatbot cannot solve
Desk module
App Mobile Desk
Hybrid chatbot
2 user | seats Desk
1 year| Storage duration
500mb | Conversations storage
WhatsApp Push Campaigns
Campaigns Module
$125 | Addon 10 campaigns template
$22 | Addon 5 extra templates
Support
Support chatbot
Academy
8×5 | Service support
Ticketing support
Priority support
3h | Onboarding
3h Onboarding + training
NLP consulting
Conversastional design
Writing responses
Analytical optimization
Advised training
FAQs
Are there other services that can be bought beyond those shown in the marketing plans?
What is a MAU?
Do I have to train the Chatbot myself?
What is a Botmaster?
I have reached the limits of my plan, what should I do?
What languages is it available in?
Which plan is best suited to my Zendesk Support subscription?
Is my Zendesk Support subscription limited at Centribal Platform?
Keep in mind that the different plans that Zendesk Support has put a limit on the RMP (Request Per Minute or requests per minute). The Zendesk Essential Plan, for example, has a 10 RPM limit. This limit can affect the performance of your chatbot, thus limiting the interactions it can execute per minute. If your Chatbot needs to manage a large volume of interactions, we advise you to verify that your Zendesk Support subscription is ready for it. You can see more information about Zendesk plans at this link: https://www.zendesk.es/support/compare/#compare
How can I cancel my plan?
In case you want to cancel your subscription you can do it through the support chatbot that is in Centribal Platform.
Contact us,
request a consultancy
