Centribal: Zendesk Premier Partner

At Centribal we offer tailor-made Zendesk solutions and consulting tailored to the needs of each client.

 

Somos Premier partner en España y ofrecemos la mejor integración de chatbot con Zendesk.

El mejor chatbot de Zendesk se crea en Plataforma Centribal.

Why work with Centribal

 

We are a technology consultancy with more than 10 years of experience and a benchmark in the implementation of Zendesk as the first Premier Partner in Spain and the second highest reseller in Europe.

premier partner zendesk
  • Características:

    • initial consulting
    • Base Configuration and Deployment
    • Integration with any channel
    • Official WhatsApp Implementer
    • Widgets and APIs of own development

  • Centribal

    • Free
    • 1 month
    • Yes
    • Yes
    • Yes

  • Otros Partners

    • In the budget
    • Undefined
    • Limited channels
    • No
    • No

Automate any conversation

Zendesk Sunshine Conversations

 

Crea, gestiona y entrena chatbots con IA y conéctalos con Zendesk en cualquier canal de mensajería instantánea como WhatsApp, Facebook Messenger, Telegram o Instagram sin complicaciones.

What is a ticketing platform?

 

When we talk about customer service, a ticketing tool is that computer platform that is used to manage incidents, requests, doubts and queries.

Ticketing platforms are tools that are responsible for centralizing user demands.

​Blog post: What is a ticketing tool and how does it improve the Customer Experience?
Herramientas-ticketing-CX

Benefits Ticketing Platforms

 

  • Seguimiento de las interacciones
  • Información de las gestiones del equipo de ATC 
  • Trazabilidad de los resultados
  • Gestiona todas las incidencias desde un solo lugar.
  • Optimiza procesos.
  • Agentes más productivos y rentables.
  • Optimiza los flujos de comunicación
  • Mejora la experiencia de usuario
100%

traceability

30%

Efficiency

Request a free demo