CentriDesk
Simplified incident management.
Centralize, organize and resolve incidents without friction.
Centridesk is the ticket management platform that connects your customers and your support team in the most agile way possible.
Through a smart web chatbot, users can create incidents in seconds, assign them to a work group and track them in real time.
Features Main
- Ticket creation via chatbot: fast, intuitive and accessible.
- Management by user groups: organize teams and assign incidents by profile and area.
- Centralized history: easily check the record of past tickets and resolutions.
- Simple experience: hassle-free, designed to be used from day one.
Benefits for your business:
- More efficient support: less time managing, more time resolving.
- Full transparency: all users can see the status of their incidents.
- Seamless collaboration: connects internal teams and customers in a single channel.