We go beyond simple automation.
We power your business with GenAI, integrate omnichannel experiences for your customers, and offer tailored technology solutions. Experience truly versatile AI.
What do we do?
We help businesses create engaging, high-value interactions.
Our goal is to simplify AI adoption and deliver business results faster.
Benefits for your business:
Our solutions
Turnkey CX Solutions
Banking | Healthcare | Retail
Turnkey EX Solutions
HR | Digital Support
Gen AI Solutions
RAG | Fine Tuning | LLM
Platform Centribal
The Centribal Platform connects customers and employees through intelligent experiences.
Automate processes, manage interactions and offer 24/7 support powered by conversational AI.
With omnichannel integration, virtual assistants and the most advanced AI models (GPT, Gemini, Claude…), your business can personalize, scale and grow without friction.
All of this on a secure, flexible infrastructure, in the cloud or on-premise.
We help create interactions with real value and interest
Build AI-powered virtual assistants on an easy-to-use platform that gets you into production in days.
Features
- Improve efficiency and collaboration
- Use real-time data to optimize performance
- Omnichannel
- Communicate through WhatsApp, Instagram, email, SMS, push and voice.
- Management tools covering the full lifecycle of virtual assistants, compliant with security standards.
- We run on K8S, so you can build AI solutions that are powerful, scalable, customizable and versatile.
Accelerate your results
Automate in minutes with our platform, featuring an intuitive Dialogue Builder no-code experience, or take advantage of preconfigured templates that adapt to any business model.
Our team of NLP experts will help you optimize, design and build custom integrations, and provide strategic support for your virtual assistants.
Drive growth throughout the customer lifecycle with a visual drag-and-drop solution for your marketing or support communications, working across every digital channel.
Create your Customer Journeys
Orchestrate your messages and reach your audience on their preferred channel
WhatsApp, email, SMS, voice and mobile push.
Target and personalize with precision, with real-time customer service backed by data that shows you what works, so your messages are always relevant and personalized.
The best brands choose Centribal
One-click integration with your technology stack
Enables fast, complete automation capable of instantly handling even the most complex use cases. Our platform is compatible with every CRM and back-office system, ensuring seamless integration into your technology stack.