Provide customer services using artificial intelligence throughout the purchase and communication process.
¿What is Centribot?
Centribot has been designed to integrate with all CRM and ticket-management tools, and to respond to customer enquiries about offers, promotions, payments and support, among others.
Be autonomous in creating, training and managing your chatbots via an easy, intuitive platform, and use artificial intelligence to enhance your business with the support of our step-by-step guides and our free Academy platform.
80%
Reducing Frequently Asked Questions
40%
Reduction of tickets and incidents
15%
Churn Rate Reduction
25%
Reduced cart abandonment
What is included?
Intents and context administration
A combination of your intents can handle an entire conversation, matching what the customer says to the project’s best intent.
In order to handle the end user’s statement, it must be contextualised and aligned with the intents.
Training
Analysis is performed of the responses given and any that the bot has not been able to answer. The bot can then be instructed which responses are correct so the best response to future queries can be optimised and provided using Artificial Intelligence.
Personalisable
Allows the chat’s appearance to be defined. Avatar, colour, name, etc.
Channels
A single bot and dialogue flow can be connected automatically with different channels from where it can communicate with the user (website, WhatsApp, Telegram, Facebook Messenger, etc.). It is not necessary to configure different bots for different channels.
Users administration
Allows you to manage the users who can access the control panel and define the role they will perform.
Statistics
The statistics provide you with a better knowledge of the users interacting with the chats (time of day, most frequently asked questions, channel, etc.)
Enjoy your free trial for 15 days
with all the features of Centribot
Benefits of using Centribot
- Unlimited and self-managing training
- Integration with instant messaging and RRSS
- Integración with CRMA and ticketing platforms
- 24/7 services and instant answers
- Recruitment and qualification of leads and customers
- Unlimited bots creation, both voice and text
- Reducing costs and times
- implementation time less than 1 day
They have already trusted us:
Choose your plan
Plan S
5€* / month
€/month (annual billing)
*Monthly billing 6€/month
Your first chatbot
• Training Bot
• Integration with website
• Up to 10 intents
• 1 Bot Trainer user
• 1 language
• Statistics
• Academy: Tutorials
• 8/5 support
Plan M
49€* / month
€/month (annual billing)
*Monthly billing 59€/month
To little eCommerce
• Training bot
• Integration with website
• Zendesk integration to choose (Support or Chat)
• Up to 50 intents
• 2 Bot Trainer users
• 1 language
• Statistics
• Academy: Tutorials
• 8/5 support
Recommended
Plan L
249€*/ month
€/month (annual billing)
*Monthly billing 299€/month
For chats with agent
• Training bot
• Integration with website
• WhatsApp*
• Intg. Zendesk Support
• Intg. Zendesk Chat
• Access to other integrations
• Up to 200 intents
• 5 Bot Trainer users
• 2 languajes
• Statistics
• Academy: Tutorials
• 24/7 support
Consultancy
Tailored solutions
Consulting
Design your plan
• Training bot
• Integration with website
• Intg. Zendesk Support
• Intg. Zendesk Chat
• Intg. with Social Networks
• WhatsApp*
• Access to other integrations
• Up to 2000 intents
• Unlimited Bot Trainers
• Multi language
• Statistics
• Academy: Tutorials
• 24/7 support
• Monthly maintenance
• Botmaster service
To the prices you have to add the applicable taxes in each country.
If you do not have Zendesk please click and contact us.
*WhatsApp's integration is only available with plan L and higher. Check cost.
Integrations and other services
Make your plan bigger. You put the limit on it.
Botmaster
990€
An Artificial Intelligence expert will help you load and train up to 100 configurable additional intents, as well as manage and maintain the chatbot.
Set Up
From 1500€
Configuration and activation platform.
Facebook Messenger
Integration coming soon
Zendesk
Your agent will be able to respond from the Zendesk console through any channel you have integrated and more with Zendesk integration.
Centridesk
Integration coming soon