Plan S
Plan M
Recommended
Plan L
Consultancy
Ad-hoc
Prices
ANNUAL billing
5$*
49$*
249$*
Contact us
MONTHLY billing
6$*
59$*
299$*
Contact us
Chatbots management
Administrator users
1
2
5
2000
Trainer users
1
2
5
2000
Number of projects
1
5
10
2000
Number of chats per project
1
5
10
2000
Number of intents
10
50
200
2000
Text training
Number of training phrases per intent
100
500
2000
2000
Chat configuration
Languages
1
1
2
Multi
General statistics
Support
Access to support documentation
Access to personalised support
1 ticket/day
50 ticket/day
Unlimited
Chat support
8/5
8/5
24/7
24/7
Academy
Access to tutorials
Subscription
Payment method
Credit card
Credit card
Credit card
Credit card/
Wire transfer
Subscription period
Monthly or annual
Monthly or annual
Monthly or annual
Monthly or annual
Onboarding
Integrations
Zendesk Support
Zendesk Chat
WhatsApp
Tailored integrations
To the prices you have to add the applicable taxes in each country.
If you do not have Zendesk please click and contact us.
*WhatsApp's integration is only available with plan L and higher. Check cost.
Access the free trial version and try all Centribal features for 15 days.
Services
Basic Setup
Availability of a technician to know the platform, configuration of integrations and activation with an initial load of 50 intents.
300$
Premium Setup
Availability of a technician to know the platform, configuration of integrations and activation with an initial load of 50 intents. Get the most out of the platform!
1200$
Bot Trainer
20-hour bag with an Artificial Intelligence expert to help you load and train your intents, as well as manage and maintain the chatbot.
1500$
Not sure which plan best
suits your needs?
FAQs
Are there other services that can be bought beyond those shown in the marketing plans?
Yes, you can request the addition of tasks, projects and activities that are beyond the scope of the services included in the standard contract, and which are related to or affect the services, equipment or infrastructure related to them. These services are treated as additional services and are quoted for and agreed in writing. These plans include a consultation plan where an expert consultant will analyse the client’s needs and agree an ad hoc proposal.
Do I have to train the Chatbot myself?
Our chatbot creation, training and management software allows you to train your bots with the help of step-by-step guides and our Academy. Alternatively, you can request the Botmaster service, where an expert will configure your Chatbots in line with your requirements to ensure maximum performance.
What is a Botmaster?
A Botmaster is a technical expert who will help you configure and train your Chatbot in order to ensure maximum performance and help you achieve your objectives.
I have reached the limits of my plan, what should I do?
You need to request a plan expansion. You can request to move to a higher plan on the Centribal Platform.
What languages is it available in?
The platform is currently available in Spanish and English but chat responses can be made in any language you want.
Which plan is best suited to my Zendesk Support subscription?
All Zendesk Support plans are compatible with our plans in Centribal, it will only depend on your preferences, volume of inquiries and needs. If you are also interested in having your Agent intervene in your Chatbot conversations, we recommend our Plan L.
Is my Zendesk Support subscription limited at Centribot?
Keep in mind that the different plans that Zendesk Support has put a limit on the RMP (Request Per Minute or requests per minute). The Zendesk Essential Plan, for example, has a 10 RPM limit. This limit can affect the performance of your chatbot, thus limiting the interactions it can execute per minute. If your Chatbot needs to manage a large volume of interactions, we advise you to verify that your Zendesk Support subscription is ready for it. You can see more information about Zendesk plans at this link: https://www.zendesk.es/support/compare/#compare
Enjoy your 15-day free trial
with all the platform’s functionalities.
