Our Centribot plans

Plan S

Plan M

Recommended

Plan L

Consultancy

Ad-hoc

Prices

ANNUAL billing

5$*

49$*

249$*

Contact us

MONTHLY billing

6$*

59$*

299$*

Contact us

Chatbots management

Administrator users

1

2

5

2000

Trainer users

1

2

5

2000

Number of projects

1

5

10

2000

Number of chats per project

1

5

10

2000

Number of intents

10

50

200

2000

Text training

Number of training phrases per intent

100

500

2000

2000

Chat configuration

Languages

1

1

2

Multi

General statistics

Support

Access to support documentation

Access to personalised support

1 ticket/day

50 ticket/day

Unlimited

Chat support

8/5

8/5

24/7

24/7

Academy

Access to tutorials

Subscription

Payment method

Credit card

Credit card

Credit card

Credit card/

Wire transfer

Subscription period

Monthly or annual

Monthly or annual

Monthly or annual

Monthly or annual

Onboarding

Integrations

Zendesk Support
Zendesk Support

Zendesk Chat
Zendesk Chat

Whatsapp
WhatsApp

Integración a medida
Tailored integrations

To the prices you have to add the applicable taxes in each country.

If you do not have Zendesk please click and contact us.

*WhatsApp's integration is only available with plan L and higher. Check cost.

Access the free trial version and try all Centribal features for 15 days.

Services


Basic Setup

Availability of a technician to know the platform, configuration of integrations and activation with an initial load of 50 intents.

300$


Premium Setup

Availability of a technician to know the platform, configuration of integrations and activation with an initial load of 50 intents. Get the most out of the platform!

1200$


Bot Trainer

20-hour bag with an Artificial Intelligence expert to help you load and train your intents, as well as manage and maintain the chatbot.

1500$

Not sure which plan best

suits your needs?

Consultancy

FAQs

Are there other services that can be bought beyond those shown in the marketing plans?

Yes, you can request the addition of tasks, projects and activities that are beyond the scope of the services included in the standard contract, and which are related to or affect the services, equipment or infrastructure related to them. These services are treated as additional services and are quoted for and agreed in writing. These plans include a consultation plan where an expert consultant will analyse the client’s needs and agree an ad hoc proposal.  

Do I have to train the Chatbot myself?

Our chatbot creation, training and management software allows you to train your bots with the help of step-by-step guides and our Academy. Alternatively, you can request the Botmaster service, where an expert will configure your Chatbots in line with your requirements to ensure maximum performance. 

What is a Botmaster?

Botmaster is a technical expert who will help you  configure and train your Chatbot in order to ensure maximum performance and help you achieve your objectives. 

I have reached the limits of my plan, what should I do?

You need to request a plan expansion. You can request to move to a higher plan on the Centribal Platform.  

What languages is it available in?

The platform is currently available in Spanish and English but chat responses can be made in any language you want. 

Which plan is best suited to my Zendesk Support subscription?

All Zendesk Support plans are compatible with our plans in Centribal, it will only depend on your preferences, volume of inquiries and needs. If you are also interested in having your Agent intervene in your Chatbot conversations, we recommend our Plan L.

Is my Zendesk Support subscription limited at Centribot?

Keep in mind that the different plans that Zendesk Support has put a limit on the RMP (Request Per Minute or requests per minute). The Zendesk Essential Plan, for example, has a 10 RPM limit. This limit can affect the performance of your chatbot, thus limiting the interactions it can execute per minute. If your Chatbot needs to manage a large volume of interactions, we advise you to verify that your Zendesk Support subscription is ready for it. You can see more information about Zendesk plans at this link: https://www.zendesk.es/support/compare/#compare

Enjoy your 15-day free trial

with all the platform’s functionalities.

FREE TRIAL