Slide Externaliza la asistencia informática de tu empresa. Soporte técnico remoto, atención multicanal, mantenimiento y asistencia informática especializada para empresas.
Digital support

Centribal Platform

The Centribal Platform is the chatbot creation, management and training software that integrates with your customers’ favorite channels.

Slide Omni channel

Omni channel

We connect companies with their customers by any channel

Slide Omni channel

Do you want to increase the efficiency and profitability of your e-commerce?

The Centribal Platform is the conversational tool that allows the possibility of creating various chatbots from a single location, easily, quickly and with simplicity.

 

From your Centribot module, you will be able to create and train your chatbots in the way that best suits you, in order to make the most out of the communication management with your customers. In addition, it also allows the possibility of integrating with various channels such as WhatsApp and Zendesk amongst others.

 

  • Create natural conversations with Artificial Intelligence (AI).
  • Your chatbots will fluidly help you with your repeated query management 24/7, as well as saving you operating costs.
  • The Centribal Platform offers integration with Zendesk Support via a hybrid “machine-human” model, transferring the conversation to an agent at the point in which the chatbot left the conversation. This helps your customer service support team to have all your customer’s information as well as their conversation history.
FREE  TRIAL

Which type of chatbot fits your business best? 

 

Take the test and get a first recommendation in just two minutes

 

Through our knowledge in customer experience we seek the best solution to optimize the customer experience.

Ticketing Platform

We look for the best options adapted to your business to optimize customer service experience and conversation processes, as well as their internal treatment through our own ticketing platform.

 

Contact platform

Integrate instant messaging channels (WhatsApp, SMS, Telegram or Messenger) to your online customer service experience, improving user satisfaction and experience with your brand.

 

Centribot

Increase conversion rates thanks to virtual assistants. We automate processes and qualitatively improve the customer experience with your brand.