Digital support

Outsource your company’s IT support. Remote technical support, multichannel service, maintenance and specialized computer assistance for companies

Digital support

Outsource your company’s IT support. Remote technical support, multichannel service, maintenance and specialized computer assistance for companies

Do you need to outsource the technical support of your company?

Do you want the customer service experience of your company to be carried out in a more professional way and with better results?

Are you happy with your company’s Helpdesk support?

Centribal guarantees an 85% satisfaction rate in computer maintenance, optimizing your costs and obtaining more and better results.

 

Data recovery is done in one of our own laboratories based in Spain. We assist you to retain your clients taking care of the life of their devices, guaranteeing a data recovery success rate of over 80%.

 

What are the benefits of computer assistance? 360 customer support, cost reduction by outsourcing a cybersecurity team, internationalization of your computer support, achieving satisfaction ratios of up to 97% in incident resolution and, above all, assistance 24 hours a day, 365 days a year.

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Remote IT support and helpdesk for businesses

Technical Support

Also known as technical support outsourcing. We support your users and equipment with a customized technical computer maintenance. Always under a condition: adapt to your schedules and your client’s preferred channel.

ID Protect service (Dark Web)

We protect yours and your client identity from both the “visible” and “Dark Web” websites, preventing your data from being illegally marketed.

Equipament installation

We become one of your team, taking care of the installation of any electronic equipment in your home or office, always with the utmost professionalism.

Telemarketing services

Accompaniment to the 360 user to help and guide him, from his welcome until he becomes a customer, offering a personalized service in incident management. Our objective: to increase your loyalty and sales ratios.

Parental control and digital security

We know how important the safety of your family is to you. That’s why we offer you a service, to protect you against malware and digital protection for minors.

Online reputation + Digital fingerprint

Experts in measuring online reputation, both personally and business. We identify the occurrences on the Internet and proceed to manage the elimination of those that you indicate, as far as possible.

Antibullying services

We facilitate the necessary preventive measures and make them available to the legal guardians of the minor in order to minimize cyberbullying options. Your concerns are ours.

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